Delivery Policy
Time for delivery shall not be of the essence of the contract unless previously agreed in writing by us. In the unlikely event of a delay in fulfilling a consumer’s order, the purchaser can write to us setting a reasonable deadline for delivery – please also see below.
Any goods which are out of stock at the time of order will be placed on back-order and subsequently supplied as soon as they become available. Every attempt will be made to fulfill any order within a maximum of 30 days. In all cases we will make every attempt to contact you to advise you of any known delay for any goods ordered within forty-eight (48) hours of receipt of the order, using the contact details provided by you to us with your order. In the event that we are unable to deliver any goods ordered, within the stated 30 days, we will notify you in writing of the extended lead time prior to the expiry of the 30 day period. The right of a consumer to cancel this order and receive a full refund of any monies paid are not affected by this statement. Business purchasers may not cancel any order placed, unless the express agreement to this cancellation is confirmed by us in writing.
